Fotofana – Refund Policy

Thank you for shopping at Fotofana.com.

All of our products are delivered as digital downloads. Once your purchase is completed, you will instantly receive access to your files via email and the order confirmation page.

Final Sale for Digital Products

Due to the digital nature of our products, all sales are final and non-refundable. We do not accept returns or exchanges once the files have been downloaded or accessed.

Order Issues or File Problems

If you experience any issues with your order — such as incorrect files, download errors, or missing content — please contact us at info@fotofana.com within 7 days of your purchase. We will do our best to resolve the issue and ensure you receive what you paid for.

Customer Support

We are committed to providing excellent service. If you have any questions before or after your purchase, please don’t hesitate to reach out. Our team is here to help and typically responds within 24 hours on business days.

Thank you for supporting our small business!